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Personalizing2021-11-08T21:54:43+02:00
How can I export my data?2021-11-18T11:14:59+02:00

Stops supports GDPR-compliance and your right to own your data.

To export all of your Stops data in the form of a Data Archive:

  1. Open the Stops app.
  2. Go to your My area (bottom menu, far right).
  3. In the Settings area, tap on Account.
  4. In the Download your account data section, tap on Request to download your Data Archive.
  5. Immediately, your Archive will begin to be processed.

Your Data Archive will include all personal details, stops, cubes and other content you have shared with Stops to date.

Depending on the size of your account, it may take up to 2 weeks for processing. Once your Data Archive is ready to go, you will receive an email with download instructions.

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How to delete an account?2021-11-18T11:15:39+02:00

To delete your Stops account:

  1. Open the Stops app.
  2. Go to your My area (bottom menu, far right).
  3. In the Settings area, click on Account.
  4. In the Delete your account section, click on Delete.

Once you select delete, your account will be queued for deletion within 14 days. If you change your mind within that timeframe, you can log back in to restore your account from this same area.

Before you delete your account, you should consider exporting and downloading your Data Archive.

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How to change the measurement system?2021-11-05T19:46:00+02:00

To change your measurement system from US to European standard (or vice versa):

  1. Go to your My area (the icon on the far right of the bottom navigational menu).
  2. In the Settings area, click on App.
  3. In the Region Settings, tap on the measurement system you prefer.
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Can I turn off push notifications?2021-11-05T23:32:38+02:00